Welcome to Chequessett Chocolate

Here at Chequessett Chocolate we take great pride in our mission, our products, and our community. Chequessett Chocolate provides a stimulating work environment, opportunities for personal growth, and job satisfaction. We value high performance from individual employees and the important role they play in our company. We expect our team members to take pride in their work and respond to our customers with the highest integrity and customer service.


How to Apply

If you are interested, we'd like to see your resume and a few paragraphs from you about why you think you’re a great fit. We value passion, attitude, and hard work above just experience, so tell us what inspires you to make chocolate and join our production team.

Qualified candidates should send resumes to hello@chequessettchocolate.com

Retail Sales Associate - Seaport Holiday Market

Join our team this winter at the Seaport’s pop-up Holiday Market from November 11th until January 1st. Last year, Chequessett Chocolate had a fantastic time operating a stall among 100+ other purveyors of fine foods, jewelry, home goods, apparel, prints, and other artisanal goods. You will be a Chequessett Chocolate ambassador, guiding visitors from around the world through our curated selection of craft chocolate bars and confections. 

APPLY HERE

What is the Holiday Market?

Imagine festive wooden stalls, sparkling string lights, and warm fire pits: this gathering will bring together an exciting ensemble of artisans, artists, makers, and fine-goods enthusiasts in a stunning winter wonderland. The Maker Show also amplifies businesses owned by BIPOC, LGBTQIA+, women, and other underrepresented groups. 

Craft Chocolate

We are looking for an enthusiastic group of staff, excited to work in a fun, fast-paced, and collaborative environment. As a craft chocolate company, our staff should bring an eagerness to learn about our products. Part of the job—beyond selling chocolate bars—is imparting some of the values and philosophies of craft chocolate to customers. We view each transaction as an opportunity to illuminate the complex and fascinating process of turning cacao beans into chocolate, thus a passion for slow food and sustainable agriculture is greatly valued in this job. As with our Cape Cod workshop and café, we seek to foster an exuberant, upbeat, and compassionate work environment where all feel supported. 

Time Commitment:

  • Stall Setup Dates: November 8 - 19, 2022
  • Event Dates/Times: November 11, 2022 - December 31, 2022
    • Monday - Thursday: 3pm - 8pm
    • Friday - Saturday: 11am - 9pm 
    • Sunday: 11am - 7pm
  • Extended Holiday Hours
    • December 10 – December 24
      • Sunday - Thursday: 11am -8pm
      • Friday - Saturday: 11am - 9pm
    • December 27th - December 31st
      • Tuesday - Thursday: 11am - 8pm
      • Friday - Saturday: 11am - 9pm
  • Stall Take Down Dates: January 1, 2023 
    • 9am - 8pm 

Duties & Responsibilities:

  • Provide a friendly atmosphere by greeting each customer.
  • Customer service must be upbeat, authentic, and attentive.
  • Operate the POS system accurately and efficiently for customer transactions, process credit card transactions, and make change.
  • Educate customers as they ask questions to ensure that they understand the concept of bean-to-bar chocolate and what distinguishes us from other chocolate companies.
  • Maintain a tidy, organized, hygienic, and attractive stall and chocolate bar display.

Education and Qualifications:

  • High School Diploma or General Education Degree (GED) preferred.
  • Excellent interpersonal and customer service skills. Ability to work in a fast paced environment with a positive attitude. We are seeking someone with an attention to detail, patience, flexibility, ability to work on your feet all day, friendly personality, warm smile, and a sense of humor! 
  • Great at multitasking and prioritization. Ability to make basic guest service and business decisions.

Additional Details:

  • We are looking to hire four people for this role, please feel free to refer or encourage friends, family, or colleagues to apply as well.


Barista/Front Of House Position

Position Summary:

Provide exceptional service by delivering a great experience to our customers in terms of service, atmosphere, and quality. This includes friendly and informative interactions and a strong sense of attentiveness to provide a memorable cafe and retail experience.

Duties & Responsibilities:

  • Provide a friendly atmosphere by greeting each customer as they walk in the door.
  • Customer service must be upbeat, authentic and attentive. The shop is a destination for chocolate loving tourists and locals and we expect impeccable service to be given.
  • Prepare coffee and tea with acute attention to our standards of quality.
  • Maintain product knowledge regarding all coffee, tea and food items and stay up to date on menu changes and accurately communicate product information to customers. Respond to questions, orders and allergy concerns.
  • Properly handle and maintain all coffee brewing equipment.
  • Operate POS system accurately and efficiently for customer transactions, process credit card transactions and make change.
  • Work at an efficient pace to get tasks done: ring up customers, prepare their drinks and/or box up their items efficiently and with care. We expect that our front of house person always looks for tasks that improve the cafe environment and the customer experience. These may include: cleaning, re-stocking, wrapping chocolate, or other ongoing packaging tasks.
  • Educate customers as they ask questions to ensure that they understand the concept of bean-to-bar chocolate and what distinguishes us from other chocolate companies. You will become familiar with the process of chocolate making at Chequessett Chocolate, from the work we do sourcing cacao to making a finished bar of chocolate.
  • Maintain high standards of cleanliness throughout the café by ensuring that tables, floors, windows, shelves and doors are clean and meet company expectations.
  • Any additional duties assigned to you by the MOD or other supervisor.

Education and/or Experience Requirements:

High School Diploma or General Education Degree (GED) preferred.

Qualifications:

  • Love espresso and coffee in general so that you know what you are serving tastes delicious. If you have third wave experience or extensive food experience, starting pay is higher.
  • Excellent interpersonal and customer service skills. Ability to work in a fast paced environment with a positive attitude. We are seeking someone with an attention to detail, patience, flexibility, ability to work on your feet all day, friendly personality, warm smile and a sense of humor! 
  • Great at multi-tasking and prioritization. Ability to make basic guest service and business decisions. Ability to continue to learn and grow by setting personal goals. Flexible and able to work in other work areas as needed. 


    Chocolate Maker Position

    Position Summary:

    Chequessett Chocolate is bean-to-bar chocolate factory in Truro. We make our chocolate from the bean: we source our beans directly and then roast, crack, winnow, grind, temper, and wrap small batches of chocolate. Unlike industrial chocolate makers, we work with small batches of high­-quality beans to ensure that the nuances of each bean shine through.

    We require that candidates have kitchen experience as it helps with the pace and demands of this position. We don’t require any previous chocolate­-making experience; we will train you. We are primarily looking for a quick learner with a great attitude. Here’s what we’re looking for additionally:

    • A passion for chocolate and the motivation to learn more about our product and process 
    • A passion for making a quality product 
    • The ability to complete tasks quickly, accurately, and efficiently 
    • Problem solving skills and adaptability 
    • Familiarity with a fast­-paced work environment 
    • Prior experience working in a commercial kitchen
    • Communication skills 
    • A team player 
    • The ability to take directions as well as self-­direct 

    Note: This position requires that you be moving on your feet for most of the day and to occasionally lift 50­-pound objects 

    Duties & Responsibilities:

    We are looking for someone to join our production team. Our hardworking production team makes chocolate from the bean each day. An ideal new member will bring a great attitude and an eagerness to learn. The daily responsibilities of this role include:

    • Perform regular, daily tasks to create chocolate from the bean
    • Use specialized equipment to temper chocolate and produce our full line of chocolate bars
    • Pour and cut ganache in a variety of different flavors and enrobe.
    • Prepare confections like truffles, bark, brittle and other items using specialized equipment.
    • Package chocolate bars to fulfill orders
    • Responsible for end of shift cleaning duties.

    Education and/or Experience Requirements:

    High School diploma or equivalent vocational training certificate; certification of culinary training or apprenticeship preferred but not required.

    Qualifications:

    Preference for minimum one year experience in chocolate or pastry. Kitchen experience, tempering skills, strong communication skills, preferred but not required. Passion for chocolate an obvious plus. 


    Cafe Manager Position

    Position Summary:

    Chequessett Chocolate seeks a Store Manager with strong retail and management experience, a passion for selling and promoting great products and a love of chocolate! Under the supervision of the owner, the Café Manager will supervise staff and contribute to a customer-service focused workplace. 

    Duties & Responsibilities:

    • Under the supervision of the owner, responsible for all aspects of day-to-day operations, including: merchandising and inventory management; in-person, phone and online sales; fulfillment and shipping; and customer service
    • Supervise baristas and staff and lead a supportive, efficient and customer service focused workplace
    • Perform tasks to ensure the smooth operations of both our cafe and retail sides of the business
    • Track movement and sales and make suggestions to improve store sets and displays
    • Receiving and thoroughly inspecting orders and stocking products. This includes checking the condition of items, damages, sell-by-dates, etc.
    • Oversee inventory management, including all receiving procedures and price adjustments
    • Oversee placement of all product merchandising, batch sales and ad information throughout store
    • Ability to prepare and transmit all orders to specific vendors on a regular basis
    • Review invoices and purchase orders and negotiate with vendors for adjustments as needed
    • Supervise and train staff to perform at their best and know the products well
    • Communicate all key personnel issues to the owner

    Education and/or Experience Requirements:

    • High School Diploma or General Education Degree (GED) preferred.
    • 2+ years of management experience in a retail environment with strong supervisory skills and customer service expertise

    Qualifications:

    • Excellent interpersonal and customer service skills. Ability to work in a fast paced environment with a positive attitude. We are seeking someone with an attention to detail, patience, flexibility, ability to work on your feet all day, friendly personality, warm smile and a sense of humor! 
    • Great at multitasking and prioritization. Ability to make basic guest service and business decisions. Ability to continue to learn and grow by setting personal goals. Flexible and able to work in other work areas as needed.